Last updated: 5 July 2025
At Battenhall Nursery, we are committed to protecting your privacy and ensuring that any personal data we collect is handled with care and in accordance with applicable data protection laws.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or engage with our services.
1. Who We Are
Battenhall Nursery
Phone: 01905 354088
Email: [email protected]
Address:
Highfield,
Battenhall Avenue,
Worcester,
WR5 2HW, UK
We are the data controller of the information we collect and process.
2. What Information We Collect
We may collect the following types of personal information:
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Contact details (e.g. name, email address, phone number)
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Enquiries submitted through contact forms or email
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Details related to your child’s enrolment (if applicable)
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Technical information such as IP address, browser type, device, and usage data via cookies
3. How We Use Your Information
We use your personal information to:
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Respond to enquiries or requests
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Provide nursery-related services and support
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Manage administrative records
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Improve our website and ensure it functions correctly
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Fulfil legal and safeguarding obligations
We will not use your data for marketing unless you have explicitly opted in.
4. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
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Consent – when you provide information via contact forms
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Legal obligation – to meet statutory or safeguarding requirements
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Legitimate interests – such as responding to enquiries or improving services
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Contract – if you engage with us for childcare services
5. Data Sharing
We do not sell or share your data with third parties for marketing. We may share personal data only when necessary:
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With staff or childcare professionals for administrative or safeguarding purposes
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With authorities where required by law (e.g. safeguarding concerns)
All shared data is treated as strictly confidential.
6. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and safeguarding requirements.
7. Your Rights
Under UK data protection law, you have the right to:
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Request access to your personal data
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Request correction of any inaccurate information
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Request deletion of your data (where applicable)
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Object to or restrict processing of your data
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Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at [email protected] or call 01905 354088.
8. Cookies
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help the website function properly and provide information on how visitors use the site.
What Cookies We Use
We may use the following types of cookies:
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Essential cookies – Required for the basic functionality of the website
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Performance cookies – To collect anonymous data on how visitors use the site (e.g. pages visited, time spent)
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Functionality cookies – To remember user preferences or settings
How to Manage Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.
9. Data Security
We take appropriate measures to ensure your personal information is secure, including technical and organisational safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Phone: 01905 354088
Email: [email protected]
Address:
Highfield,
Battenhall Avenue,
Worcester,
WR5 2HW, UK
